superU Terms of Service

Effective date: March 3, 2026

Updated date: March 3, 2026

Welcome to superU, a product and related service provided by JFgenius. Please read and fully understand these Terms of Service before using superU. When you register, log in, access, try, purchase, or otherwise use superU, you confirm that you have read, understood, and agreed to these Terms.

If you do not agree to all or part of these Terms, please stop using superU immediately.

Important notice: Please pay special attention to terms that may significantly affect your rights and interests, including fees and refunds, service suspension and changes, user input and output content, disclaimers, breach handling, service interruption or termination, and dispute resolution.

1. Definitions and Scope

  • superU is a digital employee and intelligent agent product and service provided by JFgenius, including websites, web applications, admin consoles, chat interfaces, file analysis, task processing, API capabilities, and future service forms.
  • These Terms apply to your access, registration, login, trial, purchase, and use of superU.
  • If a specific feature, digital employee, or value-added service has separate rules, instructions, agreements, or product-page notices, those documents form part of these Terms. If they conflict with these Terms, the specific service rules prevail.

2. Account Registration and Use

  • You must have the required civil capacity. If you use superU on behalf of an enterprise or organization, you confirm that you have sufficient authorization.
  • You must provide true, accurate, complete, and valid registration information and keep it updated.
  • You must properly safeguard your account, password, verification code, and other credentials, and you are responsible for all activities under your account.
  • If you discover unauthorized use, security vulnerabilities, or abnormal account activity, you should notify us promptly.
  • If you provide false information, impersonate another person, lend or transfer your account, or otherwise breach these Terms, we may restrict, suspend, or terminate services according to the circumstances.

3. Service Content

superU provides digital employees, intelligent Q&A, file analysis, task processing, data retrieval, result generation, and related assistance. Different digital employees may target different business scenarios, and their functions, capability boundaries, input formats, output forms, supported file types, call frequency, and charging methods may vary. Product-page descriptions prevail.

We may adjust product features, interfaces, models, digital employee configurations, billing methods, available channels, and supported file types due to product iteration, compliance requirements, technical limitations, or operational arrangements. If a major change affects existing user rights, we will provide reasonable notice.

4. Generative AI Special Terms

  • Some superU services are based on generative AI technology. Outputs may be probabilistic, limited, uncertain, inaccurate, incomplete, delayed, or inapplicable.
  • You must not use superU to generate or spread illegal information or engage in illegal activities.
  • To perform security management, content governance, risk prevention, complaint handling, and legal obligations, we may review, retain, handle, or restrict relevant inputs, outputs, logs, and abnormal behavior within a necessary scope.
  • If applicable law requires filing, registration, or public disclosure of model, application, or service information, we will perform corresponding obligations.
  • If you find that superU output is clearly illegal, harmful, infringing, or seriously false, you may report it through platform channels.

5. Use Rules

When using superU, you must not:

  • Violate laws, regulations, supervisory rules, public order, good customs, or public interests.
  • Upload, publish, or spread illegal, infringing, harassing, false, defamatory, obscene, violent, or discriminatory content.
  • Upload personal information, trade secrets, or other protected data without authorization.
  • Use superU for fraud, risk-control circumvention, security attacks, malicious scraping, bulk abuse, reverse engineering, or similar conduct.
  • Interfere with or damage normal operation of superU or evade platform restrictions, frequency management, permission controls, or access controls.
  • Present superU outputs as human professional opinions, official decisions, legal conclusions, regulatory conclusions, or other formal opinions requiring professional qualifications unless expressly permitted by the relevant product page.

6. User Input and Output Content

You retain rights you lawfully own in your input content. You must ensure that content uploaded, submitted, or entered into superU has a lawful source and that you are authorized to allow us to process it within the scope necessary to provide services, including transmission, storage, parsing, generation, display, troubleshooting, security audit, and dispute handling.

Except where necessary to provide services, required by law, or separately agreed by you, we will not use your input content for unrelated purposes.

superU-generated content is for reference or product-described use only. For legal, compliance, financial, risk-control, medical, tax, and other high-risk scenarios, superU output is auxiliary information and does not constitute formal professional advice. You should combine human review, professional judgment, and applicable rules before making decisions.

7. Intellectual Property

The software, page design, interactions, trademarks, logos, documents, model orchestration, platform structure, and related intellectual property of superU belong to JFgenius or relevant right holders. Without written permission, you may not copy, modify, distribute, rent, sell, reverse engineer, decompile, crawl, or otherwise misuse superU.

Rights in content uploaded by you and results generated based on that content are determined by applicable law, your agreements with third parties, and specific product rules.

8. Fees, Credits, and Trials

Some superU functions, digital employees, or services may be charged by free trial, subscription, work credits, call count, file-analysis quota, or other billing methods. Product pages, order pages, or published rules prevail.

You must pay fees as agreed. Unless otherwise required by law, agreed by both parties, or caused by superU's inability to provide normal service, paid fees are generally non-refundable once the corresponding service has been activated or consumed.

We may set separate rules and termination conditions for trials, beta features, complimentary credits, and promotional activities.

9. Service Availability and Changes

We will use reasonable efforts to maintain secure and stable operation of superU, but we do not guarantee uninterrupted, error-free, or fully satisfactory service. System maintenance, upgrades, third-party service failures, network issues, compliance requirements, force majeure, or other reasons may cause service interruption, feature adjustment, restricted access, or data delay.

10. Disclaimer and Liability Limitation

To the maximum extent permitted by law, superU is provided on an "as is" and "as available" basis. We do not make express or implied warranties beyond those required by law. You are responsible for evaluating whether superU outputs meet your needs and for decisions made based on such outputs.

11. Suspension and Termination

If you breach these Terms, violate laws or regulations, harm platform security, infringe others' rights, or abuse services, we may take measures including warning, restriction, suspension, termination, deletion of illegal content, or reporting to authorities as required.

12. Governing Law and Dispute Resolution

The formation, validity, performance, interpretation, and dispute resolution of these Terms are governed by applicable laws. Any dispute should first be resolved through friendly negotiation. If negotiation fails, either party may submit the dispute to a competent court or authority according to applicable law.

13. Contact

For questions about these Terms, please contact [email protected].